At Brand Wave, we offer an exclusive virtual style consulting service. Through videoconferencing, our fashion experts will guide you in the selection of garments that best suit your style and needs, ensuring that you always look your best in every occasion without leaving home.
Virtual Clothing Testing:
We incorporate augmented reality technology to allow you to virtually try on our garments from the comfort of your home. This innovative tool helps you visualize how the items will fit before you make your purchase, improving your online shopping experience.
Custom Design and Personalization:
We offer a bespoke design and customization service for those customers looking for truly unique garments. Work directly with our designers to create exclusive pieces that reflect your personal style and perfectly fit your measurements.
Exclusive Brand Wave Membership:
Join our exclusive Brand Wave Membership and enjoy premium benefits such as early access to new collections, special discounts, invitations to private events and personalized style advice. As a member, you will receive preferential treatment and unique advantages that will make your shopping experience truly special.
Payment methods:
At Brand Wave, we want to make your shopping experience as convenient and secure as possible.
1. Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express and Discover.
2. Digital Payments: You can pay quickly and securely through digital payment platforms such as PayPal, Apple Pay and Google Pay.
3. Bank Transfers: If you prefer, you can make your payment by direct bank transfer. We provide the necessary bank details during the payment process.
4. Cash on delivery: For convenience and security, we offer the option of cash on delivery in certain geographic areas. Pay in cash when you receive your order at your doorstep.
5. Cryptocurrencies: At Brand Wave, we are at the forefront of technology and accept payments with popular cryptocurrencies such as Bitcoin, Ethereum and Litecoin.<br>
At Brand Wave, we strive to provide you with the best possible shopping experience.
Here you will find answers to the most common questions about our products, services, purchasing processes, shipping, returns and much more. If you do not find the answer you are looking for, please do not hesitate to contact our customer service team, who will be happy to assist you.
How can I make a purchase at Brand Wave?
To make a purchase at Brand Wave, simply browse our online store, select the items you wish to purchase and add them to your shopping cart. When you are ready to finalize your purchase, go to your cart and follow the instructions to complete the checkout process. If you need help at any time, our customer service team is available to assist you.
How long does it take for my order to arrive?
Delivery time varies depending on your location and the shipping method selected. Generally, orders are processed and shipped within 1 to 3 business days. Once shipped, delivery time can vary between 5 to 10 business days for domestic shipments and 10 to 15 business days for international shipments. We will provide you with a tracking number so you can track your order at all times.
What is your return and exchange policy?
At Brand Wave, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we accept returns and exchanges within 30 days of receipt of the product. Items must be in original, unused condition with all tags intact. To initiate a return or exchange, please contact our customer service team and we will guide you through the process.
